When you buy a smart lock, you deserve more than a paper warranty card that can be lost, torn, or forgotten in a drawer. At Covlor®, we have moved to a digital-first warranty system designed to make product ownership simple, transparent, and convenient from the very first day.
Every eligible Covlor® Smart Door Lock — from the CR L45 and CR L51 to the flagship CR L99 — ships with a unique serial number and Warranty ID. You can register your product online in minutes and instantly receive a digital warranty card you can open anytime, from any device.
Why paper warranty cards fall short
A traditional paper card has a single job — to prove your product is covered — yet it is surprisingly easy to lose. It can be misplaced during a move, damaged by moisture, or simply thrown away with the packaging. When a service need finally arises, customers often spend more time hunting for paperwork than actually getting help. A digital warranty removes that friction completely: your proof of coverage lives online, tied securely to your lock’s serial number, and is available whenever you need it.
What a Covlor digital warranty gives you
- Online warranty registration in under two minutes
- A digital warranty card with your unique Warranty ID
- Live warranty-status verification whenever you need it
- Secure serial-number tracking tied to your specific lock
- Faster customer support — our team already has your product details
- No paper card to preserve — it can never be lost or damaged
How to register your smart lock in minutes
Getting started takes only a few steps, and you will not need any technical knowledge:
- Locate the serial number printed on your lock body and on the product box. On supported models you can simply scan the QR code to auto-fill it.
- Open the Warranty Registration page and enter your name, contact details, model, serial number and date of purchase.
- Submit the form. Your digital warranty card and Warranty ID are generated instantly and emailed to you.
- Save the confirmation email or bookmark your card — that is all you will ever need for a claim.
Verify your warranty status anytime
Ownership does not end at registration. Whenever you want to confirm that your lock is still under warranty — before a service request, or when reselling a property — visit the Check Warranty page and enter your serial number. You will see your live status and the exact date your coverage runs until. Everything is transparent, instant, and available around the clock.
A better ownership experience, end to end
Our goal is to simplify the entire journey, from the first day of purchase to the end of the warranty period. Because each registration is linked to a genuine, factory-generated serial number, the system also helps confirm that your lock is an authentic Covlor product rather than a counterfeit. That protects both your investment and your home’s security.
As our platform continues to grow, additional features such as service history, firmware updates, and support records may become available through the same ecosystem — giving every Covlor owner a single, secure place to manage their smart lock over its entire lifetime. This whole-of-ownership focus is part of the same quality-first philosophy behind every product we build.
Buy genuine, register early
To get the full benefit of digital warranty protection, always buy from Covlor or an authorised Covlor distributor you can verify online, and register your lock as soon as it is installed. Early registration means faster support and a warranty card that is ready the moment you need it.
Frequently asked questions
Do I need the paper card to claim warranty?
No. Once you register online, your Warranty ID and digital card are stored securely — that is all you need for any claim.
Where do I find my serial number?
It is printed on the lock body and the product box, and encoded in the QR code so it can auto-fill the registration form.
Can I check my warranty status later?
Yes. Use the Check Warranty page anytime to see your live status and validity date.
Is my information secure?
Your details are stored on our platform and linked only to your product’s serial number, so your warranty record stays private and reliable.
Ready to protect your purchase? Register your Covlor smart lock warranty online today, and see how simple ownership can be.
